Shipping & Delivery
Your order will be processed within 5 business days (excluding pre-order items).
If you need urgent assistance, please contact us.
🇲🇴 MACAU
JDL Express (1-2 business days)
Orders up to MOP499.99: MOP20
Orders MOP500 and over: FREE
🇭🇰 HONG KONG
JDL Express (1-3 business days)
Orders up to HKD499.99: HKD20
Orders HKD500 and over: FREE
🇹🇼 TAIWAN
EMS Express (6-10 business days)
Orders up to TWD2,000: TWD320
Orders TWD2,000 and over: FREE
🇯🇵 JAPAN
EMS Express (7-12 business days)
Orders up to USD99.99: USD18
Orders USD100 and over: FREE
🇸🇬 SINGAPORE
EMS Express (7-12 business days)
Orders up to USD99.99: USD18
Orders USD100 and over: FREE
🇲🇾 MALAYSIA
EMS Express (7-12 business days)
Orders up to USD99.99: USD18
Orders USD100 and over: FREE
🌎 INTERNATIONAL
Standard
EMS (15 - 30 days)
Orders USD125 and over: FREE
Orders up to USD124.99: USD11.53
Express
DHL / FEDEX (5 - 8 days)
Shipping Fee USD25.63
We currently deliver to the following areas:
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Israel, Italy, South Korea, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, United States
Note: If the package is undelivered due to no one being available to receive it, we recommend the recipient directly contact the local postal/shipping service for further details, as they will be able to provide additional assistance.
* If the package is not received on time, it will be returned to us. If you need to have it reshipped, the shipping costs will be borne by the customer.
Duties and Taxes
- To be borne by the customer.
- The specific charges are subject to the local regulations in your area.
FAQ
Q: Can you help me declare the order as a gift or reduce the declared value?
A: We are unable to declare the order as a gift or reduce its declared value. We must comply with import and export regulations and laws. Authorities take the undervaluation of goods very seriously, and it may result in fines or your goods being confiscated.
Q: What if I refuse to pay the taxes?
A: Your package will be held by customs for 3 weeks or up to a month and then returned to us. If the package needs to be resent, the shipping cost will be borne by you. In the worst-case scenario, your package will be confiscated by the local customs, and the loss will be your responsibility.
Q: How much tax do I need to pay?
A: International orders may be subject to customs duties or import taxes and fees upon arrival in the destination country/region. These costs are borne by the customer, and we are not responsible for paying these fees. For more information on customs duties and taxes, please visit the website of your local customs authority.
